*Libby Hoy (PFCCpartners) From a young age, Libby became a family caregiver to her mother while she battled breast cancer. Shortly after her death, Libby became a parent to three sons who live with mitochondrial dysfunction and in 2016 Libby was diagnosed with Stage IV Salivary gland cancer. These experiences over the course of decades have shaped Libby’s passion for creating a person centered health system. Libby strives to build the infrastructure and capacity for healthcare organizations to engage every patient and family member.
In 2010, Libby founded PFCCpartners to create a community of patients, families and health care stakeholders committed to the shared learning of Patient & Family Centered Care practice. PFCCpartners also supports the PFANetwork, inclusive of more than 1000 Patient Family Advisors in active partnership with health systems, measure developers, policy, quality improvement teams and researchers across the country to improve the quality, safety, experience and the design of healthcare.
PFCCpartners serves multiple CMS contractors to implement effective Patient Family Engagement strategies across CMS quality improvement programs.