While patients are removed from thinking about the specifics of physician payment, they most likely pay much greater attention to their health insurance coverage. This session will ask attendees to share — to a multi-stakeholder panel of listeners – what benefit features are important for achieving patient satisfaction with, and removing potential barriers to achieving, their optimal health status. These may include benefits related to specific services, as well as to care delivery mechanisms such as telehealth (“teledoc”), minute clinics, and other community-based care settings. Finally, this session will explore how value-based care and VBID models that are based on consumerism (with consumers as “super shoppers”) are either aligned or at odds with one another. The facilitator will use generative questions and statements to engage the audience and drive the dialogue, with designated listeners empowered to respond or react as appropriate.
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