The purpose of this session is to demonstrate how person and family engagement (PFE) is a measurable strategy for improving outcomes, reducing healthcare costs, and advancing the overall health and safety of patients – all goals of successful performance in an APM. This session will track the contribution of robust PFE in achieving results during the Partnership for Patients Campaign at three levels: point of care, improvement work, and organizational leadership. It will also showcase how the TCPI Community of Practice is building on this success to adapt, expand and apply PFE strategies and metrics in practice transformation activities that advance opportunities for success in an APM environment.
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Presentation Part 1 |
Susan Brown (Telligen)
Martin J. Hatlie (Project Patient Care)
Mary Minniti (IPFCC)
Lisa Plummer (CMS)
Margie Shofer (AHRQ)
Kelly Smith (MedStar Health Research Institute)